Yogastore Shop Information

ORDERING AND PAYMENTS

To order our yoga gear online please click on the Add to Cart button for the products you wish to purchase, and continue through the secure Paypal online purchasing process, using Credit Card or PayPal account.

Because gear is being made to order, we aim to get it made and ready for the courier within two weeks. This may be sooner if Yogastore is not too busy.

If you want to pay by internet banking, please email us with your order to info@yogastore.co.nz and we will forward you our bank details.

 

SHIPPING INFORMATION

National Customers

NB Because of Covid 19 there is currently a delay in freight transfer. This is beyond our control. Please be patient as couriers work through the backlog and continuing delays.

Shipping is $5 for an order with a total cost of $50 or less.

Shipping is $10 for an order with a total cost between $50 - $150.

FREE shipping is available for an order with a total cost of $150 upwards

Large parcels will be delivered by Aramex Courier. Please allow 2-3 working days (excluding rural areas which may take longer). No deliveries will be made on weekends or statutory holidays. 

International Customers


Customers from outside of New Zealand can contact us on info@yogastore.co.nz with your order and we can arrange payment through PayPal.

We try to keep the website as current as possible, however, in the event of your order being unavailable immediately, we will advise you of when it can be expected or discuss alternatives with you.

 

RETURNS POLICY

We will gladly offer you a replacement, exchange or refund within 10 days of receiving your products if the product we sent you was incorrect, suffered a defect or damaged in transit. We will not offer returns if you change your mind on a product.

Goods must be returned unused and in original condition. Our returns policy does not apply to products that have been used or damaged by you.

All items are thoroughly inspected before dispatch. If shipping damage occurs during transit please notify us within 10 days of receiving your products and we will gladly work with you to have the product returned or replaced. Please keep all original packaging material.

Email us on info@yogastore.co.nz and we will assist you with the returns process.

To return your product, you should mail your product to: Yogastore, c/- Sara Paulin, 11 Maheno St, Maori Hill, Dunedin 9010, New Zealand 

If you are shipping an item over $75, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

MORE QUESTIONS?
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